What We Stand Behind
Ninth Year started with a simple belief: if I'm going to put my name on something, it has to be worth it. That hasn't changed. Every product is designed with care and produced on demand through trusted U.S.-based print partners. Nothing is mass-produced, and nothing leaves the shop that I wouldn't be proud to give someone myself.
I stand behind everything I sell.
When you order from Ninth Year, you can expect a product that meets my standards for quality, comfort, and craftsmanship. Because every item is made to order, each piece goes through quality checks with our print partners before it ships. My name is on it, and that matters to me.
If your order arrives damaged or with a manufacturing defect, I will replace it at no cost or issue a full refund. No hoops to jump through. Just reach out, let me know what happened, and include a photo if you can. I'll take care of it from there.
No hassle. No runaround.
I'm not a faceless company with a call center. When you reach out, you're talking to the person who built this brand from a sketchbook, two basset hounds, and a lot of late nights. I will always do right by you. That's not a policy, that's a promise.